Legal Documents

ACC365 Terms and Conditions — The Complete Guide for Members

Please read these terms and conditions carefully before opening an account with ACC365. This page covers all important information regarding account use, betting, payments, bonuses, and responsible gaming.

Last Updated: January 2026

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1
General Terms & Conditions

Welcome to ACC365. These terms and conditions ("Terms") apply to your use of the ACC365 platform. By accessing the acc365.onl website or mobile app, you are deemed to have automatically agreed to these Terms. Please read them carefully before creating an account or using any of our services.

ACC365 is an international online gaming and betting platform operating under a valid license. Our services are intended solely for users who are legally eligible to participate in online betting under the laws of their own country. Any user who accesses the platform from a jurisdiction where online betting is prohibited does so at their own risk and responsibility.

These terms and conditions were last updated in January 2026. ACC365 reserves the right to amend the terms at any time. Registered users will be notified via email or through a notice on the platform.
2
Eligibility & Registration

To register with ACC365, you must meet the following requirements. All information provided during registration must be accurate and up to date.

  • You must be at least 18 years of age.
  • You must register under your own name with accurate information.
  • Each person may only operate one account.
  • The mobile number and email address provided during registration must remain active.
  • Online betting must be legal in the country where you reside.
  • You may be required to provide documents for account verification.

ACC365 reserves the right to reject any registration application if the information provided appears to be incomplete or false. Accounts created using fraudulent information will be permanently closed and the associated balance may be forfeited.

Opening multiple accounts under the same person's name is strictly prohibited. If this occurs, all associated accounts will be closed.
3
Account Security

The security of your ACC365 account is entirely your responsibility. Never share your login credentials — username, password, or OTP — with anyone. ACC365 will never ask for your password or OTP over the phone or via message.

  • Use a strong password that combines letters, numbers, and symbols.
  • Avoid logging into your account over public Wi-Fi.
  • If you notice any unusual activity on your account, contact support immediately.
  • Keep two-factor authentication (2FA) enabled.

ACC365 is not liable for any transactions or bets made from your account if a third party has used your login credentials. If you suspect your account has been hacked or your details compromised, change your password immediately and contact support.

4
Deposits & Withdrawals

Mobile Banking, Nagad, and Rocket are available for deposits and withdrawals on ACC365. The minimum deposit amount is BDT 50 and the minimum withdrawal amount is BDT 200. Maximum limits are determined by the user's account tier and verification status.

  • Deposits are credited to your account instantly.
  • Withdrawal requests are typically processed within 15–30 minutes.
  • All transactions must be made from a mobile banking account registered in your own name.
  • Deposits from third-party accounts are strictly prohibited.
  • While a bonus is active, wagering requirements must be met before any withdrawal can be made.
  • For suspicious transactions, ACC365 may request additional documentation for verification.
ACC365 does not charge any additional fees on deposits or withdrawals. However, your mobile banking operator's own charges may apply.
5
Bonuses & Promotions

ACC365 regularly offers welcome bonuses, reload bonuses, cashback deals, and free bets. Each bonus comes with its own terms, which are detailed on the promotions page. Please read those terms carefully before claiming any bonus.

  • Bonuses may only be used for betting or gaming on ACC365.
  • Bonuses cannot be withdrawn directly — the required wagering must be completed first.
  • Multiple bonus claims from the same device or IP address are not permitted.
  • Bonuses are generally valid for between 7 and 30 days.
  • ACC365 reserves the right to modify or discontinue any bonus program at any time.
ACC365 reserves the right to forfeit bonuses and any associated winnings in the event of a bonus terms violation.
6
Betting Rules

All decisions made by ACC365 regarding betting matters are final. The outcome of each bet is determined using ACC365's systems and data feeds. In the event of any dispute over an event's result, the official result of that event will be followed.

  • Cancelling a bet after it has been placed is generally not possible.
  • ACC365 reserves the right to void bets placed at incorrect odds due to a system error.
  • ACC365 is not responsible for connectivity issues during live betting.
  • If an event is cancelled, the stake placed on that bet will be refunded.
  • Bets placed on events involving match-fixing or fraud will be voided.
7
Prohibited Activities

The following activities are strictly prohibited on the ACC365 platform. Any involvement in these activities will result in permanent account closure, and the associated balance may be forfeited.

  • Operating multiple accounts under the same person's name.
  • Creating an account using a false identity or someone else's information.
  • Abusing the bonus system or participating in bonus hunting activities.
  • Placing bets using automated bots or software.
  • Betting with third-party funds or money laundering.
  • Engaging in fraudulent activity against other users.
  • Attempting to hack or gain unauthorized access to ACC365's systems.
8
Responsible Gaming

ACC365 believes online betting should be a form of entertainment, not a source of financial or emotional stress. That is why we have built a range of responsible gaming features into our platform that users can manage entirely on their own.

  • Set your own daily, weekly, or monthly deposit limits at any time.
  • Temporary account suspension for a set period (cooling-off period).
  • Long-term self-exclusion — from 1 week up to 6 months.
  • View your betting history and spending details at any time.
  • Expert support available for any betting-related issues.
If you or someone you know may be struggling with a gaming addiction, please reach out to our responsible gaming support team right away. We are here to help.
9
Privacy & Data Protection

ACC365 treats the protection of your personal information as its highest priority. Your name, address, mobile number, email, and financial details are stored under strict security measures and will never be sold to third parties.

Your data may be used solely to improve our services, verify your identity, and meet legal requirements. For more details, please refer to our Privacy Policy Read.

10
Changes to Terms & Their Effect

ACC365 reserves the right to partially or fully amend these terms and conditions at any time. The updated version will be published on the website, and registered members will be notified via email or in-app notification.

Continuing to use the platform after updated terms have been published means you accept the new terms. If you do not agree to the new terms, you may request to close your account.

This Bengali version of the terms and conditions is provided for ease of understanding. The English version will prevail in the event of any legal dispute.
Frequently Asked Questions (FAQ)

To open an account with ACC365, you will need an active mobile number, an email address, and details from your national ID card or passport. You must be over 18 years of age and register under your own name.

The minimum deposit on ACC365 is just BDT 50. Deposits via Mobile Banking, Nagad, and Rocket are processed instantly. No hidden charges.

Withdrawal requests on ACC365 are typically processed within 15 to 30 minutes. If verification is required, it may take slightly longer. The minimum withdrawal amount is BDT 200.

No, bonuses on ACC365 cannot be withdrawn directly. Each bonus has a wagering requirement that must be met. Once the requirement is fulfilled, any winnings from the bonus become withdrawable.

Yes, as part of responsible gaming at ACC365, you can temporarily suspend your account (cooling-off) or self-exclude for a longer period. Please contact our support team.

If ACC365 updates its terms and conditions, you will be notified via your registered email or through an in-app notification. The date of the latest update will also be visible on this page of the website.

Why ACC365 Choose?

Safe, transparent, and trustworthy — these are the three core principles we operate by.

Licensed & Secure

ACC365 operates under a valid license. Your data and funds are fully protected through SSL encryption and advanced security infrastructure.

Fast Payments

Instant deposits via Mobile Banking, Nagad, and Rocket — with withdrawals processed in just 15–30 minutes. No more delays with your money at ACC365.

24/7 Bengali Support

Our Bengali-speaking support team is always ready to help. Reach us via live chat or email at any time.

Exciting Bonuses

From welcome bonuses to weekly cashback — every deposit on ACC365 gives you the chance to unlock special offers.

Mobile App

The ACC365 app is easy to download on Android and iOS. Play and bet from anywhere, at any time.

Responsible Gaming

Your well-being is our priority. Self-imposed limits, self-exclusion, and access to expert support are always available.

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Join ACC365, Get Started Today

Once you have read the terms, register now and enjoy the best gaming experience ACC365 has to offer. Your welcome bonus is waiting.

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